We are seeking a agile and customer-oriented Booking Manager to join our team and ensure seamless booking operations while delivering exceptional customer experiences.
Key Responsibilities
- Manage the end-to-end booking process for Living properties.
- Respond promptly and professionally to booking inquiries via email, phone, and online platforms.
- Maintain accurate booking records and ensure real-time inventory updates.
- Coordinate with internal teams to ensure smooth check-ins and check-outs for guests.
- Build strong relationships with clients to understand their accommodation needs and provide personalized recommendations.
- Handle escalations and resolve booking-related issues efficiently.
- Prepare booking and occupancy reports for management.
- Stay updated on market trends to optimize occupancy and pricing strategies.
About Company: Simtrak is a management company that provides services like team and task management, recruitment management, lead generation, social media marketing, event management, etc.