- Manage and update customer and sales-related data.
- Coordinate with the sales team for leads, follow-ups, and daily activities.
- Make calls to existing and prospective customers for follow-up.
- Maintain sales records, MIS reports, and daily/weekly reports.
- Coordinate with customers regarding documentation, orders, and service-related queries.
- Follow up on pending documents, payments, and sales processes.
- Prepare quotations, proposals, invoices, and other sales-related documents.
- Update CRM/Excel records regularly.
- Coordinate with internal departments to ensure smooth order processing.
- Support the sales team in achieving business targets.
- Handle customer queries professionally and maintain proper communication.
Required Skills
- Positive communication and interpersonal skills.
- Basic knowledge of MS Excel and MS Office.
- Good typing and data-entry skills.
- Ability to maintain accurate records and prepare reports.
- Strong follow-up and coordination skills.
- Customer-oriented approach.
- Ability to work independently as well as in a team.
Eligibility
- Graduate preferred.
- 0–2 years of experience in back office, sales coordination, telecalling, customer support, or related roles.
- Freshers with good communication and basic computer knowledge can also apply
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits
- Cell phone reimbursement
- Health insurance
- Internet reimbursement