Job Summary The Technical Support Engineer (TSE) is the cornerstone of our services engagements. He is expected to be a trusted advisor and a technology guide to our customers, and help in deployment, design and planning of complex technology deployments that are well aligned to customer business needs. The TSE is a vital cog in our customer relationship, and must possess excellent interpersonal and communication skills, as well as leverage Quadra's internal teams to deliver high quality services to our customers.

This role is ideal for candidates who can commit to intense learning and field activity, and enjoy travelling, and troubleshooting complex problems.

Selected candidates must be willing to relocate to our offices in Bangalore/Chennai/Coimbatore.

Education and Experience

- Bachelor or master degree on any computer/IT stream
- Knowledge on cloud technology, different patterns, deployment methods, compatibility of the applications

Experience in the following

- Conceptual knowledge of Azure IaaS deployments and administration
- Experience on Azure IaaS core services which includes Network, Storage, Compute
- Familiarity with OS Internals concepts, built-in diagnostics, Active Directory and Security (Windows and or Linux)
- Understanding of Virtualization concepts and virtual system administration
- Familiarity with SAN/NAS, Hyper-V/VMWare, iSCSI




- Familiarity with networking concepts including TCP/IP, NAT, DNS
- Working knowledge of troubleshooting tools including Sysinternals, Fiddler, Netmon, NetStat, Tracert etc.
- Familiarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.)
- Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP
- Experience with Azure Backup, Azure Site Recovery, Azure Automation, Azure Log Analytics is a plus
- Working knowledge of Cloud Identity (Azure Active Directory, ADFS) is a plus

Success Factors

- Strong technology fundamentals - networking, core infrastructure and cloud
- Up to date with current cloud technologies
- Should be able to work well as a team player
- Must be versatile adaptable to change
- Key values - honesty, integrity, passion for customers and technology

Interface/Communication

- Well-developed interpersonal skills and excellent presentation skills.
- Must be accomplished in making presentations
- Uses CRM tools to update daily activities

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Azure Technical Support Engineer (Coimbatore)
🏢 Quadrasystems.Net
📍 Coimbatore