– Service Advisor *Company: SkyyRider Electric Pvt. Ltd. Location:

Bhubaneswar, Odisha Industry:

Electric Vehicle (EV) / Automobile *Experience:2-6years Department:

Service & After-Sales Job Summary We are looking for a customer-focused and technically sound Service Advisor to join our Service Department. The candidate will be responsible for handling customers, understanding vehicle/service requirements, coordinating with technicians, and ensuring timely and quality service delivery.

Key Responsibilities Greet customers and understand their vehicle/service requirements.

Prepare accurate Job Cards based on customer complaints and vehicle condition.

Coordinate with technicians for vehicle inspection, diagnosis, repair and servicing.

Explain repair requirements, estimated costs and service timelines to customers.

Provide regular updates to customers regarding vehicle status.

Coordinate with the spare parts and service teams for timely repairs.

Conduct vehicle inspection before delivery and ensure customer satisfaction.

Handle service-related complaints and resolve customer concerns professionally.





Maintain proper records of job cards, service history, billing and vehicle delivery.

Follow up with customers after service and promote periodic maintenance.

Support warranty claims and related documentation.

Achieve customer satisfaction and service department targets.

Ensure compliance with company service processes and safety standards.

Requirements Graduate/Diploma in Automobile, Mechanical Engineering or related field preferred.

2-6 years of experience as a Service Advisor preferably in automobile or EV industry.

Valuable knowledge of automobile/EV service processes.

Strong communication and customer-handling skills.

Basic knowledge of MS Office and service management systems.

Ability to coordinate effectively with technicians and other departments.

Good problem-solving and negotiation skills.

- Candidates with experience in EV, electric scooters, electric vehicles or automobile dealerships will be preferred.

📌 Automotive Service Advisor (Bhubaneswar)
🏢 Skyy Rider Electric
📍 Bhubaneswar