About Officeworks:

Officeworks’ purpose is “we bring big ideas to life at low prices”. It’s how we create shared value for customers, team members, suppliers, communities and shareholders.

We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create, and Geeks2U.

Our products and services provide solutions to our diverse range of customers across Australia from households, students, small to large sized businesses, governments and schools.

Our culture is built on beginning with customer, doing the right thing, executing with accountability, and leading with ambition. We are one team who are proud to “wear the blues” and deliver for our customers.

We are an inclusive, forward-thinking organization where diverse perspectives enable innovation, continuous improvement and better outcomes for our customers and teams. The work we do plays an important role in helping Australians work, learn, create and connect.

About the Commercial Function:

- The Commercial team sits at the heart of Officeworks’ growth agenda. This function brings together customer needs, product innovation, services, supplier partnerships, merchandise planning, and channel growth to shape what Officeworks sells, how it competes, and the value it delivers across Retail, B2B, Government, and Education. This is a unique opportunity to contribute to one of the business’s most commercially impactful areas.
- The team plays a key role in evolving Officeworks’ product and service offering, accelerating growth in high-potential channels (such as B2B and Education), expanding private label and exclusive ranges, strengthening supplier partnerships, and unlocking emerging category opportunities across areas like technology, gaming, mobility, VR, print, installation, telco, and managed services.
- You will help build commercial capability from the ground up, shaping scalable ways of working, strengthening planning and decision-making, and driving outcomes that impact sales, margin, customer experience, inventory performance, and long-term growth.

These roles are best suited for people who enjoy:

- Thriving in a growth-focused retail environment where commercial decisions directly influence customers, sales, margin, and competitiveness
- Contributing to key growth areas, including B2B, Education, Government, private label, exclusive products, and emerging categories
- using insights (customer, competitor, category, supplier, financial, inventory) to identify opportunities and inform decisions
- Collaborating cross-functionally to turn commercial strategy into practical outcomes

Our Values:

- Our values shape the way we work, our behaviours and how we interact with each other, our customers, suppliers and communities.

We begin with customer:

- We start with our customer’ needs in every decision.
- We offer simple, helpful and affordable solutions.
- We listen, learn and continuously improve.

We do the right thing:

- We lead with integrity and care for our team communities and planet.
- We work together safely and treat everyone with respect, inclusion, and trust.
- We collaborate across teams and think Officeworks-wide.

We execute with accountability:

- We are accountable for our decisions, actions, results, and mistakes.
- We stay across the details and focus on delivering what matters.
- We move with pace and agility to deliver outcomes.

We lead with ambition:

- We set bold ambitions that help us to win and transform.
- We are courageous with new ideas.
- We focus on transformation, not incremental steps.

Title: Associate Space Manager

Function: Commercial

Location: Bengaluru

Why this role exists:

- The Associate Space Manager leads the space planning cohort,



ensuring high-quality, timely, and consistent delivery of planograms and store floor plans across all commercial category portfolios. The role manages daily workflow across a single flexible planner pool, balancing competing category demands while flexing team capacity to meet high-volume Total Product Review (TPR) release windows and store development schedules.
- The role ensures high-quality planning standards, parent-size planogram compliance, and first-time-right execution to prevent store stocking friction and stock loss. It operationalizes spatial guidelines set by the Micro Space Leads and Capacity and Adjacency Lead across categories building transferable planogramming capabilities across team members while eliminating operational delivery risks.

Where you will make a difference:

In this role you will:

Space Planning Quality and Standards:

- Lead quality assurance across all planograms and store floor plans, ensuring compliance with parent-size rules, spatial guardrails and visual merchandising standards.
- Ensure local store requirements and approved variations are accurately reflected in executable planning files.
- Review planogram designs for operational practicality, minimizing stocking complexity and in-store labour requirements.

Workflow Management and Capacity Allocation:

- Allocate daily tasks and priorities work across the flexible pool of Space Planners to maintain balanced workload distribution.
- Flex team capacity dynamically to support peak commercial demands, Total Product Review (TPR) cycles, and store layout updates.
- Track team throughput and capacity against operational service level agreements, proactively resolving workflow bottlenecks.
- Monitor delivery schedules across commercial category portfolios to ensure publishing deadlines are consistently met.

Cross-Functional Delivery Coordination:

- Coordinate space planning delivery timelines across Category Management, Store Operations, and Store Design workflows.
- Operationalize specialist spatial decisions set by the Micro Space Leads and Capacity & Adjacency Lead across the planner pool.
- Manage delivery risks and project dependencies across space platforms, providing regular status updates to leadership.
- Escalate resource constraints, trade-off conflicts, or major scope changes to the Space Senior Manager promptly.

Platform Adoption and Workflow Optimization:

- Guide team adoption of core enterprise space platforms, including Blue Yonder, monday.com, and Scalene workflow tools.
- Identify operational planning bottlenecks and collaborate with Space Optimization Analysts to embed automated tools.
- Maintain central documentation for space planning standards, file management protocols, and operational SOPs

Team Leadership:

- Lead, manage, and develop direct reports, fostering a high-performing, inclusive, and accountable team culture.
- Set clear performance objectives, conduct regular check-ins, and manage formal annual performance evaluation cycles.
- Identify individual and team capability gaps, establishing structured development plans and technical learning opportunities.
- Manage recruitment, onboarding, and talent retention activities to maintain team capability and operational continuity.

Who you will be working with:

- Commercial Category Teams: Partner with Category Management and Category Planning teams to clarify range review schedules and input requirements.
- Planning Leadership:



Collaborate closely with the Space Senior Manager, Micro Space Leads, and Capacity and Adjacency Lead to align team resources with strategic priorities.
- Operational Delivery Partners: Work with Store Operations, Store Design & Development, Inventory, and Program Managers to confirm store layout constraints and execution timelines.
- External Technical Partners: Coordinate with space platform vendors (Blue Yonder, monday.com) and fixture suppliers (IVE, 3DVRS) on technical specifications and workflow issues.

What success looks like:

- Financial Contribution: Measured improvement in category GMROS delivered through high-quality, on-time space plans.
- Quality Execution: High percentage of POGs meeting parent-size standards and achieving high first-time-right accuracy rates.
- Operational Delivery: High percentage of scheduled planograms and store floor plans delivered on time within agreed operational SLAs.
- Capacity Optimization: Effective team capacity utilization and capability uplift delivered against plan across the space planning pool.
- Demonstrates behaviours aligned to Officeworks’ values, contributing to a respectful, inclusive and high-performing culture.

How you will lead:

Line Manager:

- Leads a culture based on our Officeworks values and behaviours
- Builds capability and delivers results across a diverse global workforce.
- Demonstrates resilience, has determination and drive to persist through challenge
- Is self-aware; has humility and is self-reflective; understands how to bring out the best in self and others
- Strong sense of personal and team accountability, drives a genuine commitment to their teams’ and individual development
- Proactively contributes to a safe working environment, escalates appropriately if there are unsafe conditions or inappropriate behaviour
- Operates in line with applicable Officeworks company policies and Code of Conduct
- Builds inclusive teams and creates an environment where diverse perspectives, equitable opportunities and respectful behaviours enable team and business performance

Qualifications and work experience:

Essential:

- Education: Tertiary qualification in Business, Commerce, Retail Management, Analytics, or a related discipline is required (or equivalent practical retail space planning experience).
- Experience: 5–7+ years in retail space planning, planogramming, merchandise planning, or a related commercial function, including experience coordinating work, coaching others, or leading a team.
- Technical Mastery: Strong practical knowledge of retail space planning, planogramming platforms (Blue Yonder), category portfolios, store formats, and planning workflows.
- Process and Quality Focus: Sound understanding of capacity and adjacency principles, spatial data quality, parent-size compliance, and continuous workflow improvement.
- People Leadership: Demonstrated capability to allocate team workload, coach individual team members, and manage team performance in a fast-paced retail environment.
- Stakeholder Engagement: Solid communication and stakeholder management skills, with the ability to advise on delivery risks, manage expectations, and influence planning standards.
- Delivery Governance: Track record of managing project timelines, tracking operational SLAs, and mitigating delivery bottlenecks across multiple category portfolios.

Preferred:

- System Specialization: Advanced proficiency in Blue Yonder Space Planning, monday.com, and automation tools.
- Retail Operations Exposure: Practical experience in retail store operations, visual merchandising, or store design execution.
- Agile Workflow Management: Experience applying agile workflow tracking, Kanban management, or team capacity modelling within a commercial planning environment.

📌 Associate Space Manager-29689] (India)
🏢 Officeworks GCC India
📍 India