Key Responsibilities1.

Sales

Support

- Support the BDM in achieving monthly and yearly sales targets.

- Identify and approach new potential customers.

- Conduct regular customer visits and generate new business opportunities.

- Follow up with existing customers for repeat business.

- Assist in preparing daily and monthly sales plans.

- Monitor daily sales performance and report updates to the BDM.

1. Market Visits & Customer Development

- Maintain the company-prescribed daily market visit target.

- Visit customers regularly and understand their business requirements.

- Generate leads and convert potential customers into active accounts.

- Maintain proper records of customer visits and follow-ups.

- Ensure that market visits are productive and contribute to business generation.

- Submit route/visit photographs and updates as required under company policy.

1. Payment Collection Follow-up

- Follow up with customers for pending payments.

- Give special attention to 90+ days outstanding accounts.

- Coordinate with the Accounts team regarding customer-wise outstanding balances.

- Regularly update the BDM regarding collection status and customer commitments.

- Follow up on promised payment dates and ensure timely updates.

- Avoid making any unauthorized credit commitments to customers.

1. Customer Relationship Management

- Maintain professional relationships with existing and new customers.





- Understand customer complaints and coordinate with the BDM/Operations team for resolution.

- Follow up with inactive customers for business reactivation.

- Provide proper information to customers regarding orders, delivery, stock, and payment terms.

1. Coordination with Other Departments

- Coordinate with the Operations team regarding customer orders and delivery requirements.

- Inform the BDM about stock shortages and customer requirements.

- Coordinate with Accounts regarding payment collection and outstanding balances.

- Coordinate with Warehouse/Operations to ensure smooth customer service.

1. Reporting

- Submit daily sales and market visit reports.

- Provide daily collection and payment follow-up updates.

- Maintain customer-wise follow-up records.

- Submit current customer development reports.

- Immediately inform the BDM about major customer issues, payment delays, or market problems.

- Attend daily/weekly sales meetings and provide necessary updates.

1. Support to BDM

- Assist the BDM in planning and executing branch sales activities.

- Support the BDM in customer meetings and important business negotiations.

- Follow up on leads and business opportunities assigned by the BDM.

- Monitor pending customer follow-ups and ensure timely action.

- Take responsibility for assigned market areas and customers in the absence of the BDM.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Assistant Manager - Sales & Marketing (Edappally)
🏢 Green Malabar Trading Kochi
📍 Edappally