Designation: Assistant Manager – Medical Coding Operations

Location: Aurangabad

Department: Medical Coding Operations

Role Overview

We are seeking a dynamic and results-driven Assistant Manager – Medical Coding Operations to lead our coding teams, drive operational excellence, and manage client relationships. The role requires a strong leader who can ensure compliance, maintain high-quality delivery, and build a culture of performance and growth.

Key Responsibilities

- Business Growth & Client Management
- Grow and expand business from existing clients; identify opportunities for new clients and service lines.
- Understand and deliver on client requirements, ensuring customer satisfaction and delight.
- Act as the primary liaison between clients and operations teams, ensuring explicit and timely communication.
- Be flexible and responsive to client needs, consistently delivering against SLAs.

- Operational Excellence

- Drive process improvements to achieve operational excellence.
- Monitor KPIs, variance reports, and highlight issues proactively to clients.
- Conduct compliance audits, identify gaps, and implement corrective actions (RCA, CAPA).
- Ensure accurate data utilization for invoicing and reporting.
- Meet all requirements of management systems and ensure adherence to organizational standards.

- People Leadership

- Lead, motivate, and develop coding teams to achieve individual and organizational goals.
- Manage and reduce attrition within acceptable levels.




- Allocate resources effectively to improve process efficiency.
- Conduct periodic performance reviews, appraisals, and career development discussions.
- Identify training needs and ensure timely interventions for skill development.
- Coach, mentor, and guide team members while providing frontline supervision.

- Performance Management

- Monitor productivity, service delivery, and overall results of the coding teams.
- Track daily progress, make adjustments, and resolve issues to ensure optimal performance.
- Ensure teams consistently meet or exceed contractual obligations and service levels.
- Prepare, track, and maintain regular as well as ad hoc performance reports.

Qualifications & Skills

- Graduate in Life Sciences, Healthcare, or related field (certification in medical coding preferred).
- Minimum 7+ years of experience in medical coding operations with at least 3–5 years in a leadership role.
- Strong experience managing E&M; and Surgery Coding
- Strong analytical skills with the ability to make sound business decisions.
- Excellent people management, coaching, and leadership skills.
- Strong communication and interpersonal abilities.

Why Join Us

- Opportunity to lead and grow a high-performing team in the US Healthcare domain.
- Exposure to large-scale coding operations and client engagements.
- A culture that encourages innovation, operational excellence, and people development.

📌 Assistant Manager Operations - Medical Coding (Aurangabad)
🏢 Gebbs Healthcare Solutions
📍 Aurangabad