27 Sep
|
Tusker Interiors
|
Hyderabad
27 Sep
Tusker Interiors
Hyderabad
Key Responsibilities
1. Sales Strategy &
- Business Development
- Drive retail sales strategy and achieve monthly, quarterly, and annual revenue targets.
- Develop and implement strategies to increase showroom walk-ins, lead conversions, order value, and overall business growth.
- Identify new business opportunities within the modular kitchen and home interiors segment.
- Monitor market trends, competitor activities, customer preferences, and emerging opportunities.
- Drive initiatives to improve sales conversion, average order value, and customer acquisition.
1. Lead Management &
- Sales Conversion
- Oversee inbound leads and ensure timely allocation, follow-up, and conversion by the sales team.
- Monitor the complete sales funnel from lead generation to order closure.
- Review team performance, conversion ratios, pending leads, and sales pipeline on a regular basis.
- Develop strategies to improve lead quality, conversion rates, and sales productivity.
- Ensure effective follow-up with prospective and existing clients.
1. Client Relationship &
- Key Account Management
- Handle key clients and high-value projects from initial consultation to order closure and execution.
- Build and maintain strong relationships with clients, architects, contractors, and other business partners.
- Lead negotiations, commercial discussions, and critical client meetings.
- Handle customer escalations and ensure timely resolution of issues.
- Drive customer satisfaction, referrals, repeat business, and positive reviews.
1. Design &
- Project Oversight
- Oversee site visits, measurements, design development, and client presentations.
- Ensure designs align with customer requirements, current market trends, functionality, and commercial objectives.
- Review and guide the team on 2D/3D designs, mood boards, presentations, materials, and finishes.
- Ensure smooth coordination between sales,
design, production, and installation teams.
- Monitor project progress and intervene proactively to resolve delays or execution challenges.
1. Team Leadership &
- Performance Management
- Lead, mentor, and motivate the sales and design team to achieve business targets.
- Set individual and team KPIs and conduct regular performance reviews.
- Monitor team productivity, conversion ratios, revenue contribution, and customer satisfaction.
- Conduct regular sales reviews and provide coaching to improve team performance.
- Identify training requirements and support continuous skill development.
- Build a high-performance, customer-focused team culture.
1. Revenue, Collections &
- Commercial Management
- Take ownership of revenue targets and overall sales performance.
- Monitor order values, margins, discounts, payment schedules, and collection status.
- Ensure timely documentation and commercial approvals for order processing.
- Drive timely payment collections in coordination with the finance and operations teams.
- Review sales forecasts and provide accurate revenue projections to management.
1. Operations &
- Cross-Functional Coordination
- Ensure seamless coordination between showroom, design, production, installation, and service teams.
- Review project handovers and ensure all requirements are clearly communicated before execution.
- Monitor installation schedules, project timelines, and customer commitments.
- Resolve cross-functional issues affecting customer experience or project delivery.
- Ensure adherence to company processes, quality standards, and timelines.
1. Reporting &
- Management Review
- Prepare and present weekly, monthly, and quarterly sales performance reports.
- Track key metrics including lead conversion, revenue, order value, margins, cancellations, collections, and customer satisfaction.
- Provide management with actionable insights on business performance and market opportunities.
- Analyse sales trends and implement corrective actions wherever required.
1. Customer Experience &
- Brand Representation
- Ensure a premium and consistent customer experience across the complete sales journey.
- Maintain high standards of professionalism in client interactions and showroom operations.
- Drive initiatives to achieve strong customer satisfaction, referrals, repeat business, and positive ratings.
- Represent the company professionally in client meetings, industry interactions, and business networking opportunities.
Required Skills &
- Competencies
- 5+ years of experience in retail sales, modular kitchens, home interiors, or a related industry, with proven team-management experience.
- Strong understanding of modular kitchens, interior solutions, materials, finishes, and project execution.
- Proven experience in achieving sales targets and managing sales pipelines.
- Strong leadership, negotiation, presentation, and communication skills.
- Excellent customer relationship and stakeholder management skills.
- Robust analytical and commercial understanding.
- Ability to manage and motivate sales and design teams.
- Working knowledge of AutoCAD, SketchUp, Coohom, or similar design software.
- Strong coordination, planning, follow-up, and problem
Pay: Up to ₹800,000.00 per year
Work Location: In person
📌 Assistant Manager - Interior Sales & Design (Hyderabad)
🏢 Tusker Interiors
📍 Hyderabad