Were looking for a data-driven and execution-focused CLM professional to drive customer engagement, retention, and lifecycle marketing across Delhivery’s Local Delivery and Intercity Courier businesses.
What We’re Looking For
2–3 years of experience at the intersection of data, marketing, and product.
Hands-on experience with CRM and marketing automation tools.
Experience in executing campaigns across WhatsApp, email, push notifications, and in-app messaging.
Robust understanding of customer segmentation, targeting, and personalization.
Ability to analyze campaign performance, run A/B tests, and improve customer engagement and retention.