1 . Manage Daily Work allocation and review Deliverables
- Ensure 100% SLA adherence (TAT + Accuracy) by AP team.
- Handle and respond to Business/Location queries & escalations
- Team bonding and engagement
- Drive process improvement projects (Six Sigma and Kaizen)
- Flexible with working hours & manage multiple profile within GBS as per Business requirement
- Ensure seamless services to Business (Location + Corporate)
- Anticipates and tracks operational and tactical risks and provide strategic solutions
- Collaborates with support functions (Commercial/PMO/HR/Admin) for driving initiatives.
- Ability to work with details and time-sensitive issues
- Valuable decision-making skills and response to high-pressure situations
- Excellent interpersonal communication and organizing skills to coordinate project activities
Critical Tasks
KRA's and Key Activities
- Allocation of invoices as per capacity & urgency 2. Timely and accurate invoice processing by team
- Ensure AP SLAS should be in green
- Manage all queries / escalations from business / location
- Ensure for team bonding and engagement
- Drive Projects & process improvement culture within the team and department
Decision making authority (Decisions expected)
- Prioritization of Tasks, Activities, invoices on need based,
- Adherence to GST and TDS Compliance and guide team where ever required
New or existing Transitions (Volume Metrics, Effort Estimates etc) Educational Background and Work Experience
Graduate or semi qualified with 12+ years of experience, out of which 8-10 years should be in Accounts Payable as a Manager & above
Competencies
- 1. 1. 1.
SAP knowledge is must
Accounting knowledge is must
GST and TDS knowledge
Experience of Shared Service Centre / Indian BPO is added advantage Knowledge of Manufacturing industries