We are seeking a dynamic, target-driven, and result-oriented Sales / Business Development professional to drive business growth and revenue generation within the logistics and freight forwarding industry. The role will focus on acquiring new clients, expanding business with existing accounts, developing strategic customer relationships, and maintaining a strong and consistent sales pipeline.

The ideal candidate will have strong industry knowledge, proven experience in new business development, and the ability to independently manage the complete sales cyclefrom prospecting and lead generation to negotiation, conversion, and account growth. The role will also involve guiding sales team members and working closely with internal functions to ensure seamless service delivery and an excellent customer experience.

Notice period- 15- 30 days.

Key Responsibilities:

Business Development & Sales

- Identify, prospect, and acquire new customers within the freight forwarding, logistics, cold chain, and supply chain sectors.
- Develop and execute effective sales strategies to achieve monthly, quarterly, and annual revenue targets.
- Generate new business opportunities through cold calling, referrals, networking, market research, industry events, and other lead-generation channels.
- Conduct client meetings, understand business requirements, prepare commercial proposals, negotiate terms, and close new business.
- Develop strategies to qualify leads, manage opportunities, and improve prospect-to-client conversion rates.
- Drive account penetration by identifying cross-selling and upselling opportunities within existing customers.

Client Relationship Management

- Build and maintain strong, long-term relationships with key customers and decision-makers.
- Act as a primary point of contact for clients, ensuring timely communication and effective resolution of queries and concerns.




- Understand customer requirements and coordinate internally to deliver solutions aligned with client expectations.
- Proactively monitor customer satisfaction, identify potential issues, and take corrective action to strengthen retention and business growth.

Sales Pipeline & Performance Management

- Build, maintain, and continuously improve a healthy sales pipeline with a consistent flow of qualified opportunities.
- Maintain accurate and up-to-date customer, lead, prospect, and activity records in the CRM.
- Track sales performance, conversion ratios, revenue forecasts, and pipeline movement.
- Conduct regular follow-ups with prospects and customers to accelerate sales closures.
- Consistently achieve or exceed assigned sales and revenue targets.

Team Collaboration & Leadership

- Provide guidance, support, and mentorship to sales team members to improve productivity and sales performance.
- Work closely with operations, customer service, finance, and other internal teams to ensure smooth execution of customer requirements.
- Facilitate effective communication between sales and operations teams to resolve service-related issues and improve customer experience.
- Share market intelligence, customer feedback, and industry insights with relevant internal stakeholders.

Market & Industry Development

- Stay updated on freight forwarding, export logistics, sea freight, cold chain, supply chain, and broader industry developments.
- Monitor market trends,



customer requirements, pricing movements, and competitor activities.
- Identify emerging business opportunities and develop strategies to strengthen the company's market presence.
- Contribute to the development and implementation of new sales initiatives and go-to-market strategies.

Key Requirements:

- Mandatory experience in freight forwarding, logistics, cold chain, supply chain, or a closely related industry.
- Proven track record in B2B sales and business development, preferably within freight forwarding or logistics.
- Demonstrated ability to acquire new customers and grow revenue from existing accounts.
- Strong understanding of the export logistics and freight forwarding sales cycle.
- Good knowledge of international logistics and sea freight operations is preferred.
- Understanding of NVOCC operations and services will be an added advantage.
- Strong prospecting, negotiation, presentation, relationship management, and closing skills.
- Highly target-oriented with a proven ability to consistently achieve sales and revenue objectives.
- Strong commercial acumen with the ability to understand customer requirements and develop appropriate logistics solutions.
- Experience using CRM systems to manage leads, opportunities, customer interactions, and sales pipelines.
- Excellent communication, interpersonal, organizational, and time-management skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Strong ownership, follow-through, and problem-solving abilities.

Educational Qualifications:

- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Commerce, or a related field is preferred.
- Candidates with relevant industry experience and a strong sales track record may also be considered.

📌 ASM/ Business Development Executive (Mumbai)
🏢 Boxnbiz Technologies
📍 Mumbai