Responsibilities:

- Call US insurance companies to follow up on pending and unpaid claims
- Check claim status and payment information
- Follow up on denied, rejected, and underpaid claims
- Analyze claim issues and take appropriate action
- Review EOB/ERA and insurance responses
- Maintain accurate call notes and claim documentation
- Work on AR aging and outstanding claims
- Meet daily productivity, quality, and collection targets
- Escalate unresolved claims to the Team Leader

Required Skills:

- Excellent spoken and written English
- Valuable communication and follow-up skills
- Basic knowledge of US Healthcare/Medical Billing is an advantage
- Good analytical and problem-solving ability
- Willingness to work night shifts
- Freshers with good communication can also be considered; current postings show both fresher and experienced AR opportunities.

Preferred for Experienced Candidates:

- 1+ year experience in AR Calling / US Healthcare RCM
- Knowledge of denial management
- Knowledge of payer portals/IVR
- Experience with EOB, ERA and aging reports

Pay: From ₹10,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 AR Caller (Madurai)
🏢 Vikatan Infotech
📍 Madurai