Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : NetApp Data Management &
- Cloud Storage Solutions
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles &
- Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of business-critical applications.
- Document troubleshooting processes and solutions to build a knowledge base for future reference.
- Assist in the development and implementation of system improvements to enhance overall application stability.
- Support junior team members by sharing knowledge and providing guidance on complex issues.
Professional &
- Technical Skills:
- Must To Have Skills: Proficiency in NetApp Data Management &
- Cloud Storage Solutions.
- Robust understanding of storage architectures and data management principles.
- Experience in troubleshooting and resolving issues related to cloud storage environments.
- Familiarity with performance monitoring and capacity planning for storage systems.
- Ability to analyze logs and system metrics to diagnose and resolve technical problems.
- Knowledge of backup and recovery processes within cloud storage platforms.
Additional Information
- The candidate should have minimum 3 years of experience in NetApp Data Management &
- Cloud Storage Solutions.
- This position is based at our Pune office.
- A 15 years full time education is required.
📌 Application Support Engineer (Pune)
🏢 Accenture in India
📍 Pune
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