Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PeopleSoft PeopleTools
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education Summary:
As an Application Support Engineer, you will act as software detectives, providing a agile service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to end-users and stakeholders.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance knowledge sharing within the team.
- Engage in training and mentoring junior team members to foster their professional development. Professional & Technical Skills:
- Must To Have Skills: Proficiency in PeopleSoft PeopleTools.
- Strong understanding of application support methodologies and best practices.
- Experience with troubleshooting and resolving software issues in a timely manner.
- Familiarity with database management and SQL for data retrieval and manipulation.
- Ability to work collaboratively in a team environment and communicate effectively with stakeholders.
Additional
Information
- The candidate should have minimum 3 years of experience in PeopleSoft PeopleTools.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
📌 Application Support Engineer (Chennai)
🏢 Accenture
📍 Chennai
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