1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards.
2.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner
3.Takes initiative to find solutions and works effectively as a member of the team
4.Develops and implements procedures to meet quality, quantity, and timeliness standards.
5.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative.
6.Coaches’ less-experienced staff in learning procedures and insurance knowledge.
7.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions.
9.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements. Exceptional commitment to customer service.
10.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive. Should demonstrate cooperative working
11.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. Location :
Bangalore
CTC Range :
10 LPA (Lakhs Per Annum)
Notice period :
30 Days
Shift Timing :
Night Shift
Mode of Interview :
Face to face
Mode of Work :
Hybrid
📌 Any Insurance (Bengaluru)
🏢 Black u0026 White
📍 Bengaluru
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