* Handle Airbnb guest calls, WhatsApp messages and inquiries.
- Communicate with guests professionally and assist them with their queries.
- Handle booking-related inquiries and follow-ups.
- Coordinate with guests regarding check-in, check-out and stay-related requirements.
- Promote available properties and generate bookings.
- Follow up with potential guests and convert inquiries into bookings.
- Coordinate with housekeeping and property staff for guest requirements.
- Resolve basic guest complaints and ensure a smooth stay experience.
- Maintain records of bookings, inquiries and guest communication.
- Handle incoming and outgoing calls related to properties and bookings.
Requirements:
* Freshers and experienced candidates can apply.
- Positive Hindi and English communication skills.
- Confident in handling phone calls and talking to guests.
- Basic computer knowledge.
- Good customer-handling and convincing skills.
- Comfortable working in a target-oriented environment.
- Willingness to learn and work in the hospitality/short-stay industry.
Training & Salary:
* 1 week training will be provided.
- Training period will be unpaid.
- After successful completion of training, salary will be ₹10,000–₹12,000 per month, based on skills and interview performance.