Skill required: IX Aftermarket Service Operations - Warranty Management
Designation: Aftermarket Svcs Adv Associate
Qualifications:BTech/Diploma in Automobile
Years of Experience:1 to 3 years
About Accenture
Accenture is a global qualified services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level Agreement • Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision • Implement practices to improve operational efficiencies • BE Automobile Graduate .Diploma with or without Automotive experience
What are we looking for? • BE Automobile Graduate .Diploma with or without Automotive experience
Roles and Responsibilities: • Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision