Company: Pulse Theory Private Limited We are looking for a motivated and responsible Customer Support & Administration Intern to assist with day-to-day administrative activities and customer communication.
Responsibilities: Handle customer queries through calls, WhatsApp, email and other communication channels. Provide accurate and professional responses to customers. Maintain customer records and follow-up details. Assist with general office administration and documentation.
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Excel/Google Sheets and internal records. Coordinate with team members regarding customer issues and pending tasks. Follow up with customers when required. Help prepare basic reports and maintain organised files. Support other day-to-day operational and administrative activities.
Requirements: Positive communication skills in Hindi and English . Basic knowledge of Excel / Google Sheets and MS Office . Good organisational and time-management skills. Comfortable speaking with customers over the phone. Basic computer knowledge. Freshers and students looking for practical work experience can apply. Positive attitude and willingness to learn.