Role & responsibilities

- Monitor and manage outstanding receivables and ensure timely collection of dues.

- Follow up with insurance companies, TPAs, corporate clients, and other agencies for pending payments.

- Prepare and maintain ageing reports and track outstanding balances.

- Review and reconcile patient, insurance, TPA, and corporate receivable accounts.

- Identify and resolve discrepancies in invoices, claims, receipts, and payment records.

- Coordinate with the Billing, Insurance, TPA, Credit Control, and Operations teams for resolution of outstanding issues.

- Ensure timely submission and follow-up of insurance/TPA claims and related documentation.

- Maintain accurate records of collections, outstanding amounts, deductions, rejections, and settlements.

- Follow up on rejected, disputed, or partially settled claims and coordinate for resolution.

- Prepare MIS reports related to receivables, collections, ageing, and pending claims.

- Assist in monthly closing activities, including reconciliation of receivables and confirmation of balances.

- Coordinate with internal and external stakeholders for account confirmations and settlement of outstanding balances.

- Ensure compliance with organizational finance policies, processes, and internal controls.

- Support internal and statutory audits by providing required documents and reconciliation details.

- Escalate long-pending or high-value outstanding cases to the reporting manager for appropriate action.





- Perform any other responsibilities assigned by the reporting manager from time to time.

Preferred candidate profile

Education Qualification

- Bachelor's degree in Commerce / Accounting / Finance / Business Administration.

- M.Com / MBA Finance or equivalent qualification will be an added advantage.

Experience

- 0 to 2 years of relevant experience in Accounts Receivable, Credit Control, Collections, or Finance & Accounts.

- Experience in a hospital/healthcare, insurance, TPA, or corporate receivables environment will be preferred.

Skills & Competencies

- Good knowledge of Accounts Receivable and reconciliation processes.

- Working knowledge of MS Excel and financial/accounting software.

- Good understanding of ageing analysis and collection tracking.

- Strong follow-up and coordination skills.

- Good analytical and problem-solving abilities.

- Attention to detail and accuracy.

- Valuable communication and interpersonal skills.

- Ability to manage multiple accounts and meet collection timelines.

- Ability to work effectively with internal and external stakeholders.

Key Performance Indicators (KPIs)

- Timely collection and reduction of outstanding receivables.

- Ageing of outstanding receivables.

- Claim/collection follow-up and closure.

- Accuracy of reconciliation and accounting records.

- Reduction in disputed/rejected/long-pending claims.

- Timely submission of MIS and reconciliation reports.

- Compliance with finance processes and controls.

📌 Accounts Receivable Executive (Bengaluru)
🏢 Narayana Health (NH)
📍 Bengaluru