Credit Controller – Office Job Summary We are looking for a Credit Controller who will be responsible for monitoring outstanding payments, following up with customers for timely collections, maintaining receivable records, and coordinating with the sales and accounts teams.
Key Responsibilities - Monitor customer outstanding balances and payment due dates.
- Regularly follow up with clients for pending and overdue payments through calls, WhatsApp, and emails.
- Maintain and update the Accounts Receivable / Debtors Ageing Report.
- Coordinate with customers regarding invoices, payment status, deductions, and outstanding queries.
- Ensure timely collection of payments as per agreed credit terms.
- Communicate professionally with clients and maintain good business relationships.
- Coordinate with the Accounts, Sales, and Project teams to resolve billing and payment-related issues.
- Prepare daily/weekly collection and outstanding payment reports for management.
- Track PDCs, payment commitments, retention amounts, and disputed invoices, where applicable.
- Escalate long-pending or problematic accounts to management.
- Maintain proper records of all payment follow-ups and customer commitments.
Requirements - 1–4 years of experience in Credit Control, Accounts Receivable, Collection, or related roles.
- Good communication and convincing skills.
- Confident in speaking with customers and following up for payments.
- Good knowledge of MS Excel and basic accounting.
- Ability to maintain follow-up records and work systematically.
- Robust interpersonal skills and professional attitude.
- Candidate should be persistent but polite while handling payment follow-ups.
- Knowledge of Tally/ERP/accounting software will be an advantage.