Admission Counselor Company: Cambridge English Academy (CEA) India Pvt. Ltd.

Job Type: Full-time

Location: Laxmi Nagar, Delhi

Work Mode: On-site

About Company : Cambridge English Academy (CEA) India Pvt. Ltd. is an English language training institute offering professional training programs designed to help students, working professionals, and learners improve their communication and language skills. We provide training programs including IELTS, OET, Spoken English, and other English language courses, with a focus on practical learning, personalized guidance, and student support. We are looking for an enthusiastic and result-oriented Education Counselor / Admission Counselor to join our team in Laxmi Nagar, Delhi.

Job Summary The Education Counselor / Admission Counselor will be responsible for handling student enquiries, understanding learners' requirements, explaining suitable courses, following up with prospective students, and supporting the admission process. The ideal candidate should have excellent communication skills, a positive attitude, good convincing ability, and an interest in the education and training sector.

Key Responsibilities

● Handle enquiries received through phone calls, WhatsApp, social media, email, website enquiries, and walk-ins.

● Understand students' educational background, career goals, and course requirements.

● Counsel students and recommend suitable courses based on their requirements.

● Explain course details, duration, fees, batches, learning methodology, and admission process.

● Follow up with prospective students and convert enquiries into admissions.

● Maintain regular communication with leads through calls and WhatsApp.

● Schedule counselling sessions, demo classes, and follow-up appointments.





● Handle walk-in students and provide complete information about available programs.

● Maintain accurate records of enquiries, follow-ups, admissions, and student information. ● Update daily activities and lead status in the company's CRM/ERP or reporting system.

● Coordinate with trainers and the academic team regarding batch schedules and student requirements.

● Assist students during the registration and admission process.

● Participate in education seminars, workshops, promotional activities, and student counselling events.

● Maintain skilled relationships with existing and prospective students.

● Achieve assigned enquiry handling, follow-up, and admission targets.

● Prepare daily and weekly reports related to enquiries and admissions.

● Provide timely responses to student questions and resolve basic admission-related concerns.

● Stay updated about CEA courses, batch schedules, offers, and training programs. Required Skills

● Excellent verbal and written communication skills.

● Good interpersonal and counselling skills.

● Strong convincing and follow-up abilities.

● Customer-focused approach.

● Ability to understand student requirements.

● Good negotiation and objection-handling skills.

● Basic computer knowledge.

● Familiarity with MS Office, Google Workspace, CRM, or ERP systems is an advantage.

● Ability to manage multiple enquiries and follow-ups.

● Positive attitude and willingness to learn.





● Good time-management and organizational skills. Eligibility

● Graduate in any discipline.

● Candidates from Education, Sales, Marketing, Counselling, Hospitality, or related backgrounds can apply.

● 1–5 years of experience in education counselling, admission counselling, inside sales, telecalling, or a related role is preferred.

● Freshers with excellent communication skills and a willingness to build a career in education counselling may also apply.

● Candidates should be comfortable communicating with students and parents over phone, WhatsApp, and in person.

Preferred Experience : Experience in any of the following areas will be an advantage

● Education Counselling

● Admission Counselling

● Student Counselling

● Inside Sales

● Telecalling

● Coaching or Training Institutes

● Study Abroad/Education Consultancy

● Customer Relationship Management Performance Expectations The selected candidate will be expected to

● Respond to enquiries promptly.

● Maintain consistent follow-ups with prospective students.

● Provide accurate course information.

● Maintain proper lead records.

● Build positive relationships with students.

● Contribute towards monthly admission and counselling targets.

● Maintain professional communication with students and parents.

What We Offer

● Professional working environment.

● Opportunity to work in the education and language-training industry.

● Learning and career-growth opportunities.

● Training and guidance for the role.

● Performance-based incentives, as applicable.

● Opportunity to develop counselling, communication, and sales skills.

Pay: ₹10,390.25 - ₹33,474.32 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Academic Counselor (Laxmi Nagar)
🏢 Cambridge English Academy CEA India
📍 Laxmi Nagar