Job Description

About the Company

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Position: Administrator Location: Pune Company: Infotek Software & Systems Pvt. Ltd. (i-TEK RFID)

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About i-TEK Infotek Software & Systems Pvt. Ltd. (i-TEK RFID) is a leading RFID Solutions and System Integration company serving diverse industries including Manufacturing, Logistics, Retail, Transportation, Oil & Gas, Energy, Utilities, and many more.

With over 4,000 reputed brands served across multiple business verticals, i-TEK specializes in providing innovative technology-driven solutions that improve business processes through identification, authentication, and automation.

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About the Role

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Job Summary We are seeking a proactive and service-oriented Administrator with prior experience in the Hotel, Hospitality or Guest Relations industry. The ideal candidate will be responsible for managing day-to-day administrative operations, guest house management, vendor coordination, facility upkeep, housekeeping supervision, travel and accommodation arrangements, and employee support services.

This role requires a professional who can bring hospitality standards into a corporate workplace, ensuring a seamless experience for employees, visitors, senior management, and external guests.

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Experience- 2-7 years

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Responsibilities

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Facility & Office Administration

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- Ensure smooth day-to-day administration of office premises and related facilities.

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- Monitor housekeeping, office maintenance, and overall workplace hygiene standards.

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- Coordinate repair and maintenance activities with internal teams and external vendors.

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- Ensure office infrastructure, meeting rooms, pantry areas, and common spaces are maintained to high standards.

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Guest House & Hospitality Management

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- Manage company's office & guest houses, ensuring cleanliness, readiness, and exceptional hospitality standards.

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- Coordinate accommodation arrangements for visitors, consultants, and employees.

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- Monitor guest satisfaction and resolve concerns promptly.

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- Oversee housekeeping schedules and service quality at guest house facilities.

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Vendor Management

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- Coordinate with housekeeping, maintenance, travel, security, catering, and facility vendors.

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- Obtain quotations, compare costs, and support procurement processes.

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- Monitor vendor performance and ensure service-level compliance.

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- Build strong vendor relationships to ensure cost-effective service delivery.

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Travel & Accommodation Coordination

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- Manage hotel bookings, transportation arrangements, and travel logistics for employees and visitors.

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- Coordinate airport pickups, local transportation, and stay arrangements as required.

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- Ensure a smooth guest experience from arrival to departure.

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Housekeeping & Employee Support Services

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- Supervise housekeeping staff and ensure workplace cleanliness standards are maintained.

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- Manage pantry operations and employee support services.

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- Coordinate office supplies, stationery, and consumable inventory.

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Event & Meeting Coordination

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- Assist in organizing internal meetings, leadership visits, employee engagement activities, and corporate events.

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- Coordinate venue arrangements, catering, accommodation, transportation, and event logistics.

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- Ensure successful execution of events with a hospitality-focused approach.

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Asset & Inventory Management

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- Maintain records of office assets, furniture, and equipment.

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- Monitor inventory levels and coordinate replenishment of office supplies.

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- Support asset tracking and documentation activities.

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Security & Compliance

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- Coordinate with security personnel to ensure employee and visitor safety.

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- Maintain visitor management processes and office access controls.

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- Ensure compliance with company policies and administrative procedures.

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Administrative Support

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- Support management with scheduling, documentation, record maintenance, and coordination activities.

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- Handle routine administrative tasks and ensure timely closure of requests.

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- Maintain MIS reports related to administration, facilities, and vendor management.

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Required Skills

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- 3-7 years of experience in Administration, Hospitality, Hotel Operations, Front Office, Guest Relations, Facilities, or Corporate Administration.

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- Prior experience with reputed hotels, hospitality chains, serviced apartments, guest house operations, or corporate administration teams will be preferred.

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- Strong understanding of hospitality standards, guest handling, and service excellence.

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- Experience in vendor coordination, facility management, and housekeeping supervision.

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- Good negotiation and stakeholder management skills.

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- Excellent communication and interpersonal abilities.

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- Proficiency in MS Excel, Word, Power Point, and administrative reporting.

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- Ability to multitask and work in a fast-paced environment.

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Preferred Industry

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- Hotels & Hospitality

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- Business Hotels

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- Serviced Apartments

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- Corporate Guest House Operations

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- Facility Management Services

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Key Competencies

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- Hospitality Mindset

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- Guest Relationship Management

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- Facility Administration

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- Vendor Management

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- Housekeeping Operations

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- Event Coordination

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- Travel & Accommodation Management

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- Problem Solving

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- Communication & Interpersonal Skills

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- Attention to Detail

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- Service Excellence

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- Fluency in spoken Marathi **

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📌 Supervisor/ Admin (Hotel Industry Background Preferred) (Pune)
🏢 i-TEK RFID
📍 Pune