Manager - Strategy And Operations

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Market-competitive salary

Experience

3 year(s)

3 year(s)

Apply By

Not Provided

Posted today

Job

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About the job

Overview

We are looking for a Manager - Strategy & Operations to join our Business Operations team and take ownership of key business initiatives across user growth, engagement, monetization, and community operations .

You will be responsible for driving business outcomes by building and executing strategies, managing teams, improving processes, and working closely with Product, Growth, Marketing, and other cross-functional teams.

This role requires someone who can move seamlessly between strategy and execution , identify opportunities, build scalable processes, and lead teams to deliver results.

Key Responsibilities

- Own and drive key business and operational initiatives focused on user growth, engagement, retention, and monetization .
- Lead and manage a team responsible for community and business operations, including user-generated matchmakers, content creators, moderators, and other stakeholders.
- Set team goals, define KPIs, track performance, and ensure consistent delivery against business targets.
- Develop strategies to scale and improve the performance of matchmakers, content creators, moderators, and other community-led programs.
- Identify opportunities to improve monetization, user engagement, and overall business performance .
- Work closely with the Product team to identify user needs, provide insights, and launch features or initiatives that improve engagement, retention, and monetization.
- Build and improve operational processes, frameworks, dashboards, and metrics to make the business more scalable and efficient.
- Analyse data and business performance to identify gaps,



opportunities, and actionable insights.
- Identify and nurture high-potential micro-influencers and community leaders within the FRND ecosystem to drive activities such as matchmaking, virtual gifting, radio shows, and other engagement-led initiatives.
- Hire, train, mentor, and develop team members as the function scales.
- Stay updated on social media, community, and consumer trends and translate relevant insights into actionable business initiatives.

Requirements

- 36 years of experience in Strategy, Business Operations, Growth, Consulting, Product Operations, or a similar role.
- Tier 1 institute graduate preferably IIT, BITS, IIM, NIT, or other leading institutions.
- Prior experience managing and leading teams , with the ability to set goals, manage performance, and develop team members.
- Strong analytical and problem-solving skills with the ability to use data to drive business decisions.
- Strong understanding of business metrics, operational processes, and performance management.
- Excellent communication and stakeholder management skills.
- Ability to independently drive initiatives from problem identification to execution and measurable outcomes .
- Ability to work effectively across multiple teams and manage cross-functional stakeholders.
- Comfortable working with data, dashboards, and business metrics.
- Experience in community-led businesses, consumer internet, social platforms, marketplaces, or similar businesses is a plus.





The FRND team operates six days a week, with every second and fourth Saturday designated as a day off.

About FRND

FRND is redefining the way people connect by building a social platform thats not just engaging but also safe, inclusive, and fun . Were a rapidly growing startup with a bold mission: to transform online interactions into meaningful relationships.

Why FRND?

- Impact at Scale: Be part of the next big wave in social connection, shaping experiences for millions across India, LATAM, and MENA.
- Rewarding Journey: Competitive compensation, equity options, and growth that parallels FRNDs success.
- Learn with the Best: Work closely with founders and industry pioneers, supported by investors like Krafton, India Quotient, and Elevation Capital.
- Freedom to Thrive: Enjoy an unlimited leave policy and significant ownership of your work.
- Product-Centric Mindset: Work in a company where products take centre stage, solving unique challenges with innovative solutions.

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 3 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Manager - Strategy And Operations (Bengaluru)
🏢 FRND
📍 Bengaluru