28 Sep
|
Mspire Ventures
|
Ahmedabad
28 Sep
Mspire Ventures
Ahmedabad
Job Description:
We Are Hiring CRE In Ahmedabad.
Job Title: Customer Relationship Executive (CRE) Key Responsibilities:
- Handle inbound and outbound customer calls and emails.
- Build solid relationships with new and existing clients.
- Resolve customer queries and complaints efficiently and professionally.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal departments to ensure customer satisfaction.
- Follow up with clients for feedback and upselling opportunities.
- Maintain knowledge of products, services, and promotions.
- Provide timely updates to customers about order status or service progress.
- Meet or exceed customer service and satisfaction goals.
- Ensure all communication is professional, clear, and helpful.
Key Requirements:
- Bachelor's degree or equivalent preferred.
- Proven experience in a customer service or relationship management role.
- Excellent verbal and written communication skills.
- Ability to handle multiple tasks and prioritize effectively.
- Proficiency in CRM software and Microsoft Office.
- Strong interpersonal skills and a customer-centric attitude.
📌 We Are Hiring CRE In Ahmedabad
🏢 Mspire Ventures
📍 Ahmedabad