28 Sep
|
QAAgility Technologies
|
Bengaluru
28 Sep
QAAgility Technologies
Bengaluru
Job Title - Salesforce Data Cloud / Customer Data Platform (CDP) Consultant (Remote)
Experience - 6 + years
Location - Remote / WFH
Job Summary
We are looking for an experienced Salesforce Data Cloud / Customer Data Platform (CDP) Consultant with strong hands-on experience designing, implementing, and managing Salesforce Data Cloud solutions.
The ideal candidate will have current, practical experience working with Salesforce Data Cloud , including data ingestion, data modeling, identity resolution, calculated insights, data governance, and integration with multiple enterprise data sources.
Candidates without relevant hands-on Salesforce Data Cloud / CDP experience will not be considered.
Key Responsibilities
- Design and implement data ingestion pipelines into Salesforce Data Cloud from multiple sources, including:
- Salesforce CRM and other CRM platforms
- Web and digital channels
- Mobile applications
- Offline and external enterprise systems
- Configure and manage Data Cloud data models , data streams, data mappings, and transformations.
- Implement and manage Identity Resolution rules and reconciliation strategies to create unified customer profiles.
- Develop and maintain Calculated Insights to support business and customer analytics use cases.
- Configure data ingestion, harmonization, and transformation processes to ensure reliable and scalable data flows.
- Establish and maintain data quality, governance, privacy, and compliance standards within Data Cloud.
- Work closely with Data Engineering teams to optimize data pipelines, transformations, integrations, and overall data architecture.
- Troubleshoot data ingestion, mapping, identity resolution, and data quality issues.
- Collaborate with Salesforce architects, developers, data engineers, and business stakeholders to translate business requirements into scalable Data Cloud solutions.
- Support testing, deployment, monitoring, and ongoing optimization of Salesforce Data Cloud implementations.
- Document data models, integrations, data flows, governance processes, and technical solutions.
Required Skills & Experience
- Mandatory: Current hands-on experience with Salesforce Data Cloud / Salesforce CDP.
- Strong understanding of Salesforce Data Cloud architecture and capabilities .
- Hands-on experience with:
- Data Streams and data ingestion
- Data Model Objects (DMOs)
- Data Transformations
- Identity Resolution
- Unified Individual/Customer profiles
- Calculated Insights
- Data governance and data quality
- Experience integrating data from multiple sources such as CRM, web, mobile, APIs, databases, and offline systems .
- Strong understanding of data integration, ETL/ELT, data transformation, and customer data management concepts.
- Experience working with data engineering teams and enterprise data platforms.
- Understanding of data privacy, security, governance, and compliance requirements.
- Strong analytical and problem-solving skills.
- Positive communication and stakeholder management skills.
Preferred Qualifications
- Salesforce Data Cloud certification or relevant Salesforce certifications.
- Experience with Salesforce CRM, Marketing Cloud, or other Salesforce platforms.
- Experience with APIs, middleware, ETL tools, SQL, and cloud data platforms.
- Experience working on enterprise-scale customer 360 or CDP implementations.
- Experience in data quality, consent management, and privacy-related initiatives.
📌 Salesforce Data Cloud / Customer Data Platform (CDP) Consultant (Remote)
🏢 QAAgility Technologies
📍 Bengaluru