Facility Management * Oversee the maintenance, cleanliness, and functionality of all club areas (gym floor, locker rooms, pool, spa, studios, etc.). * Coordinate with vendors, technicians, and contractors for repairs, servicing, and facility upgrades. * Ensure all equipment is in working order and regularly serviced. * Maintain compliance with health and safety regulations, including fire safety, sanitation, and emergency protocols Club Operations * Manage day-to-day club operations, including front desk, membership, and fitness staff. * Implement and monitor standard operating procedures (SOPs) to ensure high operational efficiency. * Track key performance indicators (KPIs) and implement strategies to achieve revenue and retention goals. * Manage inventory and procurement for club supplies and consumables. Staff Supervision & Development * Recruit, train, and manage club staff including trainers, customer service, maintenance, and support staff.



*Schedule and supervise shifts to ensure proper staff coverage and performance. *Foster a positive team workplace and provide ongoing coaching and development opportunities. Member Engagement & Customer Service * Ensure a high standard of customer service and satisfaction across all touchpoints. * Handle member complaints and concerns with professionalism and prompt resolution. * Organize events, challenges, or member engagement initiatives to promote retention and community. Budgeting & Financial Oversight * Assist in preparing and managing club budgets and expenses. * Monitor revenue streams (memberships, personal training, classes) and control operational costs. * Generate and review operational reports and financial performance data.

📌 Club Manager (Maharashtra)
🏢 Ileseum Clubs
📍 Maharashtra