GUEST SERVICE ASSOCIATE (GSA) – 3 POSITIONS (1 CAPTAIN + 2 GSA)

Key Responsibilities: Captain
Receive and accurately record room service orders.
Explain menu items, availability, preparation time, and applicable charges to guests.
Enter orders correctly into the POS/order management system.
Coordinate with the kitchen and service team for timely preparation.
Monitor pending orders and ensure timely delivery to guest rooms.
Handle guest requests, special instructions, and complaints professionally.
Monitor room service equipment, cutlery, crockery, and supplies.
Ensure compliance with resort SOPs and hygiene standards.
Assist in supervising Room Service GSAs during busy periods.

Key Responsibilities: GSA
Guest handling and table service
Taking and serving food & beverage orders
Table setup, clearing & resetting




Maintaining restaurant cleanliness and service standards
Handling guest requests professionally
Supporting smooth operations during peak hours

MULTI-TASKER – 1 POSITION

Barista + F&B; Service Experience Preferred

Prepare and serve coffee, tea and other beverages

• Handle food & beverage service

• Take guest orders and ensure accurate service

• Assist with restaurant/coffee shop operations

• Maintain cleanliness and hygiene standards

• Handle guest requests professionally

• Support the F&B; team during peak hours

• Perform multiple operational duties as required

PLEASE DO SHARE CV.

📌 Guest Service Associate Shivpuri
🏢 Narwar Lakefront Resort
📍 Shivpuri