28 Sep
|
Creative Volt
|
India
28 Sep
Creative Volt
India
Job Overview
We are hiring enthusiastic, target-driven English-Speaking Travel Sales Agents to join our USA-based Flight Booking Sales Process. The role involves handling inbound PPC calls from US customers looking exclusively for airline tickets and flight-related services.
The ideal candidate should be fluent in English (with a neutral or US accent), confident in communication, and capable of assisting international customers professionally while converting flight inquiries into successful sales.
Key Responsibilities
- Handle inbound PPC calls from English-speaking customers based in the USA.
- Assist customers exclusively with flight bookings, itinerary planning, date changes, and airline ticketing.
- Understand customers’ travel requirements and recommend the best routing and fare options.
- Convert flight inquiries into successful bookings to achieve assigned sales and revenue targets.
- Build customer trust through professional, accurate, and effective communication.
- Provide excellent customer service throughout the flight booking process.
- Maintain accurate records of flight bookings, PNRs, customer information, and interactions.
- Follow company sales procedures and ensure a seamless customer experience.
Requirements
- Fluent in English – spoken and written (Neutral or US accent preferred).
- Strong communication, negotiation, and interpersonal skills.
- Previous travel sales experience, specifically in US flight bookings, is highly preferred.
- Knowledge of airline routing, fare rules, and booking portals (knowledge of GDS like Amadeus, Sabre, or Galileo is a strong advantage).
- Ability to thrive in a target-driven sales environment.
- Confident in handling international (US) customers over the phone.
- Comfortable working US shift timings (Night shifts).
- Minimum qualification: 12th Pass / Graduate.
Perks & Benefits
- Attractive salary, incentives, and commission structure.
- Performance-based earning opportunities with high conversion potential on US flight calls.
- Friendly and professional work environment.
- Excellent career growth opportunities in the international travel industry.
- Health insurance.
- Paid sick time.
- Paid time off.
Job Details
- Job Type: Full-time, Permanent
- Salary: ₹35,000 – ₹70,000 per month
- Work Location: In Person
Pay: ₹35,000.00 - ₹70,000.00 per month
Advantages:
- Flexible schedule
- Paid sick time
- Paid time off
Work Location: In person
📌 Travel Sales Agent - US Based (India)
🏢 Creative Volt
📍 India