Job Summary

We are looking for an experienced E-Commerce Operations Manager to manage end-to-end operations across E-Commerce and Quick Commerce platforms.

Key Responsibilities.

- Manage daily operations across Blinkit, Zepto, Swiggy Instamart, Flipkart Minutes, Amazon, Amazon Now, BigBasket, Flipkart, etc.
- Handle PO management, order processing, dispatch, inwarding and appointment scheduling.
- Coordinate with warehouses, transporters, 3PL partners, and platform POCs.
- Track inventory, GRN, reconciliation, shortages, rejections and discrepancies.
- Manage returns, RTOs and stock reconciliation.
- Monitor order fulfillment, dispatch TAT and platform SLAs.
- Prepare daily/weekly/monthly MIS and operational reports.
- Coordinate with Sales, Warehouse, Dispatch, Accounts, Supply Chain and Logistics teams.
- Identify operational gaps and ensure timely resolution.

Requirements





- 5-8 years of experience in E-Commerce / Quick Commerce / FMCG Operations / Supply Chain / Logistics.
- Hands-on experience with E-Commerce or Quick Commerce platforms.
- Strong knowledge of PO, GRN, inwarding, dispatch, reconciliation, returns and RTO processes.
- Good knowledge of MS Excel / Google Sheets.
- Strong coordination, follow-up, analytical and problem-solving skills.
- Ability to manage multiple operational activities in a quick-paced environment.

Key Skills

E-Commerce Operations | Quick Commerce | PO Management | Order Fulfillment | Inventory | Inwarding | GRN | Dispatch | RTO | Returns | Reconciliation | Logistics | 3PL | MIS | Excel

📌 E Commerce Manager (Navi Mumbai)
🏢 Loyka
📍 Navi Mumbai