We are looking for a Female Collection Executive with good English communication skills to handle customer follow-ups and payment collection activities. This is a non-target-based role, focused on professional communication, regular follow-ups, and maintaining accurate payment records.

Key Responsibilities

- Follow up with customers regarding pending and overdue payments.
- Communicate with customers professionally through calls, emails, and WhatsApp.
- Maintain regular records of payment follow-ups and collection status.
- Coordinate with the accounts and sales teams regarding outstanding payments.
- Resolve basic customer queries related to invoices and payments.
- Send payment reminders and statements to customers when required.
- Maintain proper documentation of collection activities.
- Ensure timely follow-up on outstanding accounts.
- Build and maintain professional relationships with customers.

Requirements

- Female candidates only.
- Good English communication skills verbal and written.
- Good interpersonal and customer-handling skills.
- Good knowledge of MS Office/Excel.
- Positive follow-up and coordination skills.

📌 Collection Executive (Mumbai)
🏢 ColourCoats
📍 Mumbai