Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Skilled & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Governance, Risk, and Compliance (GRC).
- Strong understanding of risk management frameworks and compliance standards.
- Experience with incident management and problem resolution processes.
- Familiarity with IT service management best practices.
- Ability to analyze and interpret data to inform decision-making.
📌 Servicenow (Pune)
🏢 Cloudxtreme
📍 Pune
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