Customer Service Executive (Chennai)

Customer Service Executive (Chennai)

28 Sep
|
AP Management Consultants
|
Chennai

28 Sep

AP Management Consultants

Chennai

Roles and Responsibilities

- Provide accurate information about products/services to customers through effective communication skills.

- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.

- Maintain records of all interactions with customers using CRM software (Zoho).

- Collaborate with internal teams to resolve complex issues that require escalation.

- Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and qualified manner.

📌 Customer Service Executive (Chennai)
🏢 AP Management Consultants
📍 Chennai

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