- Manage airline ticket bookings, cancellations, and refunds in a timely and efficient manner.
- Coordinate with travel agents to resolve customer queries related to flight schedules, baggage fees, and other travel-related issues.
- Process hotel bookings for customers using various online platforms such as Expedia or Booking.com.
- Provide exceptional customer service by responding promptly to phone calls, emails, and chats regarding travel-related inquiries.
Job Requirements :
- 1-3 years of experience in the aviation industry or BPO/call center setting.
- Proficiency in airline ticket booking systems (e.g., Amadeus) and ability to work with multiple GDS systems.
- Strong communication skills with excellent verbal and written English language proficiency.
📌 Reservation and Ticketing Executive (Chennai)
🏢 Stellar Talent Hr Consultancy Chennai
📍 Chennai
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