Role Descriptions: 1. Research & Development (R&D;)Manhattan Associates is responsible for building and continually innovating its Manhattan Active Platform| a cloud-native| microservices-based| and AI-ready technology foundation. Its core software responsibility includes creating and maintaining:Warehouse Management Systems (WMS): Optimizing warehouse efficiency| labor allocation| robotics integration| and inventory tracking.Transportation Management Systems (TMS): Managing freight costs| shipping routes| and carrier networks.Omnichannel & Order Management Systems (OMS/POS): Unifying store inventory| Point of Sale systems| and e-commerce tracking so retailers can fulfill orders seamlessly from any location.2. Qualified Services Organization (PSO)When a client buys their software| Manhattan Associates takes on the responsibility of system deployment and architecture integration.Implementation:



Setting up the customized or vanilla software infrastructure (such as their secure "Rubik Stack" cloud environments) within a clients ecosystem.Change Management & Training: Educating corporate workforces| line-of-business owners| and warehouse operators on how to use the new technology.3. Customer Technical Services Organization (CTSO)Once systems are live| the company is responsible for ongoing maintenance and operational support.24/7 Troubleshooting: Providing round-the-clock technical analysts to prevent distribution downtime.Versionless Upgrades: Pushing quarterly| zero-downtime cloud updates to ensure client software never becomes legacy tech
Essential Skills: Manhattan

📌 Data Warehouse (Kolkata)
🏢 Tekskills
📍 Kolkata