Japanese MNC

Job Description

Position Title: HR Officer Expat & HR Operations Support

Department: Human Resources

Reporting To: HR Manager / Head HR

Role Objective:

To provide end-to-end HR support for expatriate employees and their family, ensuring smooth onboarding, relocation, statutory compliance, and a positive employee experience. The role will also support HR operational and administrative activities, contributing to efficient employee lifecycle management and adherence to company policies and processes.

Key Responsibilities:

1. Expatriate Support (Primary Role)

- Manage end-to-end expat onboarding and exit coordination.
- Coordinate accommodation arrangements (temporary and long-term apartments).
- Provide family support, including school, local orientation, and basic settling assistance.
- Facilitate bank account opening, Aadhaar coordination, and other statutory formalities.
- Handle FRRO registration, visa-related coordination, and document tracking.
- Arrange company transport / car arrangements as per policy.
- Coordinate insurance enrolment, medical assistance, and hospital support when required.
- Outfit Allowance, other perks stated in the secondment contract
- Support procurement trips and local vendor coordination for expat requirements.
- Act as a single point of contact for expats for HR-related queries.




- Repatriation support (Moving to Home Country) Closing bank account, house hold items movement etc..

2. HR Operations & Administration (Additional Role):

- Support HR documentation, employee records, and data management.
- Assist exit, and employee lifecycle activities.
- Support policy communication, letters, and standard HR correspondence.
- Provide administrative support for HR initiatives and employee engagement activities.
- Other assignment from reporting leader / Manager.

Skills & Competencies:

- Strong coordination and stakeholder management skills
- Good knowledge of expat processes and statutory requirements (preferred).
- Excellent communication and interpersonal skills
- High level of confidentiality and attention to detail
- Ability to multitask and handle operational responsibilities efficiently.

Qualifications & Experience:

- Graduate / Post-graduate in HR, Administration, or related field
- 2–3 years of experience in HR operations / expat support / admin roles
- Prior experience supporting expatriates is an added advantage.
- Smooth expat onboarding and settlement experience & also timely completion of statutory and administrative processes
- Positive feedback from expats and internal stakeholders & accuracy and compliance in HR operations

📌 Expat & HR Officer (Japanese MNC) (Chennai)
🏢 Career Catch Solutions Chennai
📍 Chennai