Hi Candidates,

PRINCIPAL RESPONSIBILITIES:
Work on the various front offices client tools as required for the specific queues and provide customer service through calls.
Understand customer queries received through calls and act accordingly.
Maintain a healthy and clean work setting & adhere to company policies and procedure.
Continuous up gradation of process knowledge as required
Excellent communication skills.
Comprehension : - Ability to clearly understand the problem statement
Composition : - Ability to compose a grammatically correct, concise, and accurate.
Voice & Accent : - Neutral Accent & excellent Voice Skills Positive analytical & drafting skills to respond back to the customer.
Robust customer service focus : -Ability to empathize with the customer - Prioritizing customer needs
Graduate / Undergraduate can apply
Comprehension skills to understand & communicate with all customers effectively.
Voice support

📌 Customer Care Executive Pune (India)
🏢 Hird Services
📍 India