Key Responsibilities:
Handle patient reception, registration and appointment scheduling.
Manage incoming/outgoing calls and WhatsApp enquiries.
Confirm appointments and follow up with patients.
Handle billing, payments and daily collection records.
Coordinate between patients, dentists and clinic staff.
Maintain patient records and front-desk documentation.
Follow up with patients for pending treatments and recalls.
Ensure a skilled and friendly patient experience.
Handle basic administrative and front-office tasks.
Requirements:
Positive communication skills in Hindi & English.
Basic computer knowledge.
Presentable, polite and confident personality.
Prior experience in a dental/healthcare clinic preferred.
Freshers with positive communication skills can apply.