Key Responsibilities:
Visit customers with overdue EMIs at their registered/current addresses.
Follow up with customers for timely repayment of outstanding dues.
Explain overdue amounts and repayment requirements to customers.
Negotiate and facilitate payment/settlement as per company guidelines.
Maintain daily visit and collection records.
Collect payments through authorised company channels and provide necessary documentation/receipts.
Coordinate with the back-office and collections team regarding customer status and follow-ups.
Maintain skilled conduct and follow company collection policies and applicable regulatory guidelines.

Requirements:
12th Pass / Graduate.
0–3 years of experience in field collections, debt recovery, banking, NBFC or similar roles.
Two-wheeler and valid driving licence preferred/required.
Valuable communication and negotiation skills.
Comfortable with extensive field travel across Mumbai.
Basic smartphone and app usage.
Target-oriented, disciplined and reliable.
Freshers with a willingness to work in field collections may also apply.

📌 Debt Recovery Agent Mumbai
🏢 Phillip Finance and Investment Services India Private
📍 Mumbai