Job description*

Role & Responsibilities

- Act as a Business Product Owner for the ServiceNow HRSD platform, representing People and Operations team requirements to Technology teams.

- Partner with Digital Operations Manager and Product Owner to deliver large-scale ServiceNow HRSD initiatives.

- Gather, document, and analyze stakeholder requirements; ensure alignment with project objectives.

- Lead User Acceptance Testing (UAT); escalate defects for prioritization.

- Drive issue prioritization to support efficient decision making.

- Recommend opportunities for process improvement in HRSD platform.

- Coordinate with Product Owner, Change team, and PMO to ensure timely resolution, effective change management, and milestone delivery.

Preferred Candidate Profile

- 1013 years of experience in workflow/process development within HR Technology (preferably ServiceNow HRSD).

- Robust stakeholder management & communication skills.

- Experience in agile, cross-functional teams and global environments.

- Strong organizational and problem-solving ability.

- Good to Have: ServiceNow CSA Certification.

- Preferred: ServiceNow CIS – ITSM or HRSD.

📌 HRSD Functional Manager ServiceNow (Hyderabad)
🏢 Cloudxtreme
📍 Hyderabad