28 Sep
|
Cloudxtreme
|
Hyderabad
28 Sep
Cloudxtreme
Hyderabad
Job Description*
Role & Responsibilities:
- Provide L2 Technical Support for end users across multiple technologies.
- Handle troubleshooting for Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Support Windows & Mac OS, mobile device hardware/software, networking, video conferencing, telephony equipment, and AV systems.
- Administer and troubleshoot Active Directory.
- Document issues and resolutions while ensuring SLA adherence.
Preferred Candidate Profile:
- 35 years of experience in technical support or IT helpdesk roles.
- Preferred Certifications: ITIL, Microsoft MCITP.
- Excellent communication and problem-solving skills.
- Willingness to work in a fast-paced setting.
📌 Technical Support (Hyderabad)
🏢 Cloudxtreme
📍 Hyderabad