Roles and Responsibilities

- Manage a team of DSAs (Direct Sales Agents) to achieve sales targets through secured lending products such as LAP, Micro LAP, Secured Loans, and STSL.

- Develop and implement effective strategies to increase sales performance and improve customer satisfaction.

- Monitor market trends and competitor activity to identify opportunities for growth and improvement.

- Ensure compliance with regulatory requirements and internal policies.

- Identify and execute sales growth opportunities at a local/ area level, driving channel expansion and new account acquisition
- Deliver on sales targets by building strong relationships in the DSA network and influencing DSA outcomes
- Segment the market and identify potential direct clients, approach them and generate business through customized loan structure offerings that meet client requirements and also generate good margins for business
- Carry out regular meetings and sales calls with prospective clients on a regular basis to source business
- Augment the sales volumes of Small Ticket Secured lending,



manage channel databases and tap them tactically to ensure healthy sales pipeline
- Drive faster TATs through effective loan sanctioning by building strong relationships with internal stakeholders in order to expand channel presence and customer base
- Track and report on sales operations and productivity metrics, and work towards building a high-performance sales culture
- Work with dual focus on sales volume and value (IRR)
- Track & ensure SLA adherence, sales efficiencies and RoI
- Adopt prescribed improvements in processes and best practices in order to enhance operational productivity and suggest improvements as well
- Analyze and communicate operational information periodically as per agreed timelines and MIS formats for disbursements, profits, NPAs, channel expansion, current product launches, new branches, new channel development, etc. and communicate to ZSM/ ASM as well as down the line

📌 Location Manager (Bengaluru)
🏢 Aditya Birla Capital (ABCL)
📍 Bengaluru