28 Sep
|
Naukri e-Hire
|
Bengaluru
28 Sep
Naukri e-Hire
Bengaluru
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions via phone calls.
- Process customer requests for product information, orders, returns, and exchanges.
- Maintain accurate records of all interactions with customers using CRM software.
- Escalate complex issues to senior representatives or supervisors when necessary.
Job Requirements :
- 0-2 years of experience in a similar role (customer service).
- Excellent communication skills with the ability to handle high-pressure situations.
- Proficiency in basic computer applications such as MS Office Suite (Word, Excel).
- Fresh graduate or recent college student preferred.
📌 Customer Suppport Representative (Bengaluru)
🏢 Naukri e-Hire
📍 Bengaluru