Main Responsibilities:
Customers ko call karke pending payment ki reminder dena.
Overdue EMI collect karwana.
Payment delay ka reason samajhna aur solution dena.
Payment follow-up maintain karna.
CRM/Excel me call aur payment status update karna.
Customers ke saath skilled aur polite communication rakhna.
Daily collection target achieve karna.
Skills Required:
Positive Hindi communication (English basic ho to better).
Convincing and negotiation skills.
Basic computer knowledge (MS Excel/CRM).
Pressure me target achieve karne ki ability.