We are looking for a motivated and organized Office Coordinator cum Sales Executive to manage customer queries, coordinate with customers and internal teams, and support day-to-day office and sales activities.
Key Responsibilities
Handle and respond to IndiaMART queries and customer enquiries.
Follow up with prospective and existing customers through phone, email, and WhatsApp.
Understand customer requirements and coordinate with the technical/sales team for suitable solutions.
Prepare and share quotations, product details, and other required information with customers.
Maintain regular follow-ups to convert enquiries into orders.
Coordinate with customers regarding order status, delivery, and other requirements.
Maintain customer records, enquiry details, and follow-up status.
Provide basic technical information about products/services to customers.
Coordinate with internal departments for smooth execution of customer requirements.
Assist in day-to-day office coordination and administrative activities.
Maintain proper documentation and reports related to sales and customer enquiries.
Required Skills
Basic technical knowledge relevant to the company's products.
Valuable communication and interpersonal skills.
Valuable follow-up and customer-handling skills.
Basic knowledge of MS Office / Excel / Email.
Ability to handle multiple customer queries and tasks.
Valuable coordination and organizational skills.
Positive attitude and willingness to learn.
Candidates with ITI/Diploma background will be preferred.