27 Sep
|
Senthil Service Station
|
Coimbatore
27 Sep
Senthil Service Station
Coimbatore
Front Office & Customer Handling
Welcome customers and understand their tyre/service requirements.
Create job cards and record accurate customer and vehicle details.
Coordinate with technicians regarding customer requirements and service status.
Provide customers with updates on job progress, pricing, and delivery time.
Handle customer queries professionally and politely.
Billing & Cash Management
Prepare accurate invoices for tyres, wheel alignment, balancing, and other services.
Generate GST invoices where applicable.
Collect cash, UPI, card, and other payments.
Maintain daily sales and payment records.
Verify cash and digital payment collections at the end of the day.
Handle credit/customer outstanding records as instructed by management.
Administration
Maintain customer records, invoices, job cards,
and other documents.
Manage phone calls, WhatsApp enquiries, and customer follow-ups.
Assist with quotations and payment follow-ups.
Maintain a clean and organized front office.
Prepare daily sales and collection reports for management.
Required SkillsGood communication and customer-handling skills.
Basic computer knowledge.
Knowledge of billing software and MS Excel.
Basic understanding of GST invoices and payment methods.
Positive numerical and record-keeping ability.
Ability to work in a busy tyre/service setting.
English communication is preferred.
Reporting To Owner – SSS Tyre World
📌 Front Office Executive Coimbatore
🏢 Senthil Service Station
📍 Coimbatore