27 Sep
|
Varsha4480713
|
India
27 Sep
Varsha4480713
India
Job Title: Customer Service Executive (CSE)
Department: Customer Support / Operations
Location: Office
Key Responsibilities:
Handle inbound and outbound customer calls professionally
Respond to customer queries, complaints, and service requests
Provide accurate information about products and services
Resolve customer issues efficiently and escalate when required
Maintain proper records of customer interactions in the system
Follow communication scripts, quality standards, and company policies
Achieve daily and monthly performance targets (calls, resolution, CSAT)
Coordinate with internal teams to ensure customer satisfaction
Required Skills & Qualifications:
Any graduate / undergraduate
Valuable verbal communication skills (English & regional language)
Basic computer knowledge (MS Excel, CRM tools)
Ability to handle customers with patience and empathy
📌 Customer Service Associate, Hubli (India)
🏢 Varsha4480713
📍 India