Job Description

We are looking for an organized and proactive Sales Coordinator to support its sales and customer-management activities. The role will involve coordinating with customers, sales, engineering, production, dispatch, logistics, and accounts teams to ensure smooth order processing and timely delivery.

Key Responsibilities

- Coordinate with the sales team and customers regarding inquiries, quotations, orders, and delivery schedules.
- Prepare and maintain quotations, sales orders, purchase orders, invoices, and other sales-related documents.
- Follow up with customers for order confirmation, technical requirements, delivery schedules, and payment status.
- Coordinate with Engineering, Production, Quality, Purchase, Dispatch, Logistics, and Accounts departments.
- Track customer orders from order receipt to production, dispatch, and final delivery.
- Maintain updated records of customer requirements, pending orders, dispatches, and payments.
- Prepare daily, weekly, and monthly sales reports and MIS.
- Coordinate customer requirements for HVAC, refrigeration, coils, heat exchangers, and related products.
- Follow up on customer forecasts and requirements and communicate them to the concerned internal departments.




- Support the sales team in handling customer queries and providing timely responses.
- Coordinate logistics and dispatch activities to ensure timely delivery.
- Maintain customer information and sales-related data in ERP/CRM systems.
- Assist in preparing sales presentations, reports, and other management information.
- Ensure proper documentation and follow-up for customer orders.

Candidate Requirements

- Graduate in B.Com, BBA, MBA, or any relevant field.
- 2–5 years of experience in Sales Coordination, Sales Support, Order Management, or a similar role.
- Experience in a manufacturing/engineering/HVAC/refrigeration industry will be preferred.
- Good knowledge of MS Excel and MS Office.
- ERP/SAP/CRM knowledge will be an added advantage.
- Positive written and verbal communication skills.
- Strong follow-up and coordination skills.
- Good understanding of order processing, invoicing, dispatch, and customer coordination.
- Ability to coordinate with multiple departments and handle multiple tasks.

Key Skills

Sales Coordination | Order Management | Customer Coordination | MIS Reporting | MS Excel | ERP/CRM | Quotation & Invoicing | Dispatch Coordination | Follow-up | Communication Skills

📌 Sales Coordinator (Vadodara)
🏢 Navrang Hr Solutions
📍 Vadodara