27 Sep
|
NextHire
|
India
Role Overview
You're the bridge between a patient's confusion and clarity. Someone lands on CureMeAbroad with a question"Can I get quality orthopedic surgery abroad for half the cost?"and you're the person who transforms that into a real plan. As a Solutions Consultant, you're the first trusted voice in the patient journey. You qualify leads, understand their medical needs, research the right hospitals and surgeons across our 350+ partner network, and line up treatment consultations (TCs) with the best fit. You're not just gathering information, you're building confidence and trust.
Your core mission: Move qualified leads from "exploring" to "ready for conversation with adoctor."
What You'll Actually Do (Day-to-Day)
Lead Qualification & Intake
● Jump into WhatsApp/chat and understand what patients actually need (their medical history, budget, timeline, fears, priorities)
● Use our AI tools and clinical database to assess case viability
● Identify red flags early (cases we shouldn't pursue) and handle with care and clarity
● Navigate objections and build rapport especially with US and international clients who may be skeptical about offshore care
Research & Treatment Planning
● Dig into our hospital + surgeon database to match patients with the right providers
● Review credentials, outcomes, specializations, pricing models
● Build personalized treatment + cost scenarios so patients understand options
● Present luxury-level service mentality in every interaction (these clients expect excellence)
TC Coordination
● Line up doctor consultations with partner hospitals
● Prepare patients for conversations (what to expect, what to ask, what docs need to know)
● Manage timezones, language preferences, documentation flows
● Handoff to Account Success Lead with everything organized and relationship warm
Patient Communication
● Own the entire pre-sales conversation across channels (chat, WhatsApp, email, calls)
● Explain complex medical + logistical info in
📌 Curemeabroad Solution Consultant Pune (India)
🏢 NextHire
📍 India