27 Sep
|
swiss time house
|
India
27 Sep
swiss time house
India
ob Description:
Lead and supervise the customer service team to ensure smooth daily operations.
Handle customer queries, complaints, and escalations professionally.
Monitor team performance and ensure service quality standards are maintained.
Train, guide, and support team members to improve customer handling skills.
Coordinate with sales, service, and other departments to resolve customer issues.
Track customer feedback, complaints, and resolution status.
Prepare daily/weekly performance reports and share updates with management.
Ensure company policies and customer service procedures are followed.
Key Skills: Customer Handling, Team Management, Communication, Problem Solving, Complaint Resolution, Reporting, Leadership.
Pay: ₹13,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Service Team Member Kozhikode (India)
🏢 swiss time house
📍 India