27 Sep
|
HCG Hospitals, KR Unit
|
Bengaluru
27 Sep
HCG Hospitals, KR Unit
Bengaluru
The ideal candidate should have excellent communication skills, a pleasant personality, basic computer knowledge, and the ability to handle patients professionally in a busy healthcare setting.
Key Responsibilities
Greet and assist patients, attendants, and visitors at the front desk.
Handle patient registration, appointment scheduling, and enquiries.
Manage OPD/IPD admission-related documentation and coordination.
Coordinate with doctors, nurses, billing, insurance, laboratory, pharmacy, and other departments.
Explain hospital processes and provide accurate information to patients and attendants.
Handle incoming and outgoing calls professionally.
Maintain patient records and ensure accurate data entry.
Coordinate appointments and follow-ups.
Assist with billing, payment coordination, receipts, and related documentation.
Support insurance/TPA coordination as required.
Maintain confidentiality of patient information and hospital records.
Required Skills
Excellent verbal and written communication skills.
Positive interpersonal and customer-service skills.
Basic computer knowledge, MS Office, and hospital software/EMR familiarity.
Fluency in English and Kannada preferred; knowledge of Hindi/local languages is an advantage.
Prefered Candidates :
Candidates with experience in any of the following will be preferred:
Hospital front office
Clinic/reception operations
Patient relationship management
Pay: ₹20,000.00 - ₹30,000.00 per month
Perks:
Health insurance
Leave encashment
Provident Fund
Work Location: In person
📌 Front Office Executive Bengaluru
🏢 HCG Hospitals, KR Unit
📍 Bengaluru